Monday, May 21, 2012

Framework for Addressing Issues

A typical problem is communication between technologist (programmers, DBA, and etc.) and clients (typically managers). In that realization I developed a simple framework for breaking down the Area of Concern into elements. The goal was to ensure constancy with simplicity.

[Topic Title] Area of Concern

Situation  Describe association between Condition (state), Problem (issue) and Examples/Scenarios
        [What is the Condition?]


        [Why it is a Problem?]


        [Provide Examples and/or Scenarios]


Recommendations  Describe possible solution(s) with positives and negatives

          [Recommend Solution(s)]

          [Explain the Pros and Cons for each solution]


Schedule  Define estimated LOF within a timeframe

          [Provide Level of Effort (LOF)]

          [Suggest a Time Line if practical – Reference each Solution]



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